Pricing & Billing FAQ
What’s included in every Apollo Group TV plan?
Live TV channels, VOD library, EPG TV guide, up to 4K/HD where available, instant activation, and 24/7 chat support.
Is this a subscription or a one-time payment?
Each duration is billed for the stated term (1, 3, 6, or 12 months). You can renew or switch plans anytime.
How many simultaneous connections do I get?
Default plans include 1 active connection at a time. Need more? Contact support to add extra connections.
Refunds & cancellations
Cancel anytime from your account. Refunds follow our policy—please review Terms & Refunds for details.
Which devices are supported?
Smart TVs, Android/Google TV, Fire TV, iOS/Android phones, Windows/macOS via compatible players.